What Others Say About Us

Greg has helped me with 2 home loans and in both cases was on top of the ball all along the way.  I have had very chaotic experiences before with home loans and refinancing, but not with Greg.  He communicated often and continuously as to the status of the process and what to expect.  He was very efficient and easy to deal with.  Great job Greg!

Monte R.

Summary of their   experience
  I have recommended Greg Franks to people in the past and will continue to   recommend him in the future. I have never been anything less than completely   satisfied with Greg anytime I have worked with him. He is extremely   knowledgeable, patient and hard working. He is very deliberate when   requesting necessary documentation and information. Always very clear on   exactly what is needed and the deadline for these items. I have never been   left wondering after a conversation with Greg. He is very easy to contact and   always prompt with a reply. He always gives a "Thank you" response   on items that do not require a response. This allows me to rest easy in knowing   that he has received all items that I have sent to him and that he is working   hard on them. He gives follow up calls during low action times just to see   how things are progressing and to ask if I have any questions or worries   during the process. He's always been open to any and all questions that I   might have and gives me a fast and knowledgeable answer. During such a   stressful and nerve wrecking time as home buying and selling is, Greg was a   joy to work with and extremely helpful at all times.

Service provided
  Closed purchase loan

Street address
  2728 Quail Vly, Irving, TX 75060

Year
  2016


Summary of their   experience
  Greg was about as awesome as they come! He is knowledgeable, patient, resourceful and has a great sense of urgency! Greg helped my husband and I close on our first home after we were told we did not qualify for the VA loan by another mortgage professional. When we were told "no" by the other company we began to seek someone who we felt had more experience in real estate and VA loans and Greg was that person! I highly recommend Greg Franks! He is the best in the industry in the Dallas area!

Service provided
  Closed purchase loan

Street address
  8102 Carson Ct, Rowlett, TX 75088

Year
  2016


Professional, efficient, and friendly service!

Laurequita from 76262

From our first phone conversation, to our handshake when walking out of the Title Office, Greg Franks and his team have been wonderful in guiding us through our 1st-time home-buying process. Greg gave us a very competitive quote that beat the other lenders by a long shot. He and his team kept us involved in the whole process with frequent and candid communication. Everything was executed professionally and efficiently. I always felt that Greg had our best interest at heart and genuinely wanted the best possible outcome for us. Greg is extremely knowledgable and was always willing to share his expertise and answer my plethora of concerns/questions.   

Loan StatusClosed Oct 2016

Loan TypePurchase

Close on timeYes

Interest RateLower than expected

Fees/Closing costsLower than expected


Excellent Company

pbuckpa1 from 76244

From the first conversation on the phone to the closing date. Greg and his team were there! They were very prompt in returning calls and getting us all the paperwork needed to close. We worked especially with Maria who was very professional and patient during this process. They answered all ...
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Loan StatusClosed Oct 2016

Loan TypePurchase

Close on timeYes

Interest RateLower than expectedLower than expected

Fees/Closing costsAs expectedAs expected

  • 30 year fixed
  • VA Loan
  • Self employed

Very Open and Helpful

Greg was great, throughout the entire process he was very   helpful and open to answering any questions I may have had. As a first time   home buyer I had plenty, but could always call Greg whenever and he would   happily answer and help me out with any questions I had. The closing costs   and fees were very transparent, and we even ended up coming in under   estimate!


Could not have asked for a better experience!

Being first time homebuyers with bad credit, we were very   scared to start the process. Greg and his team made every step easy and as   smooth as possible. Not only did Greg and his team educate us throughout the   process, they also closed our loan in just 18 days. Greg was always quick to   respond to any emails and never left me in the dark. Seeing as we bought   during the holiday season I anticipated things would run slow and bumpy. Greg   and his team proved me wrong and worked hard day in and day out to get us   closed before the new year. As long as I live in Texas I will always   use Greg when it comes time to buy again and will send my friends to   him. Thanks Greg for all your hard work!


AWESOME

ldybug66 from 76035

Kept us in the loop on every step.  We've never had that before and we were amazed they took us step by step in the process.  Definitely will recommend to anyone that is looking for a great team!

Loan StatusClosed Jan 2017Closed Jan 2017

Loan TypePurchasePurchase

Close on timeYes


GREG FRANKS CARES!

As a first time home buyer, Greg Franks was helpful every step of the way. I am the type of person to procrastinate, but Mr. Franks made sure I did not fall behind in the home buying process. Greg Franks is thorough and clear when it comes to what is needed of you when purchasing a home. Any calls I made to him were responded to in a short amount of time. I can say with much confidence that Greg Franks made my home buying experience   painless and stress free. Even after 6 months of buying my home, he is still   calling to help me with anything that could benefit me. Greg Franks is   experienced, understanding, and is looking out for your best interest. Do not look any further for a lender! Greg Franks is the man for the job.


Always ready to answer questions

My boyfriend and I are first time home buyers and Greg could   not have been better. He let us know from the beginning that he was happy to   answer any question we had, and we had a lot! Very personable and great to   work with!


This guy knew everything

First time home buyers - Greg was available day or night, wrote up offers for the homes we bid on within an hour of us requesting one (lots of bidding wars in the DFW area)! He made the offer we put on our home the most attractive by being able to close quickly, and we beat 15 other bids! Cha-ching. Plus, his team of underwriters and loan gurus helped us lock in a super low rate before the market jumped. Any question we had with financing was pretty much answered, and I was even able to call him when my wife and I were looking at homes so he could crunch numbers to see what we could afford realistically. Definitely a great team - would recommend them to anyone else!

Great Service

Greg and his team were great. They made the entire process of purchasing a home easy to understand and were reliable. I will recommend him to anyone.

I am a first time home buyer, so of course I had tons of questions! Greg and and his team were very helpful answering all of my questions from day one, even on nights and weekends. He definitely knows his stuff!

Greg Franks: Exceptional Professsional
Mr.  Franks was recommended by our realtor, which gave him instant credibility with us.  He was the ultimate professional and truly went beyond "the call of duty" to address every concern we had and to make certain that all of our issues were address promptly and that they were fully resolved.  His diligence and commitment was most evident when he surpassed all expectations to secure a loan on our behalf at an interest rate that was actually below what I thought was possible.  If he was ever unavailable to take my calls immediately, he would promptly return them with the needed information readily at hand.  If you are looking for a lender who wants and appreciates your business and demonstrates that fact by his dedication to your needs, willingness to acquire the best interest rate available, and "hold your hand" through this difficult process.....Mr. Franks is your man.  I urge you to consider him for your next home loan.

Laney Johnson from Greenville, TX

I thoroughly enjoyed working with Mr Franks on my loan. He went out of his way to answer all my questions that I asked in a very professional manner. I would use with Mr. Franks for my next home purchase!

Loan StatusClosed Aug 2017Closed Aug 2017

Loan TypePurchasePurchase

Close on timeYesYes

Interest RateAs expectedAs expected

Fees/Closing costsAs expectedAs expected

  • 30 year fixed
  • VA Loan

Summary of their   experience
  Greg was very helpful during my first time home-buying experience. He was   quick to respond to my many questions and gave me straight forward answers.   He was always patient with us and led us down the path that was best for our   situation.

Service provided
  Closed purchase loan

Street address
  8408 Tribute Ln, Fort Worth, TX 76131

Year
  2016


Summary of their   experience
  I would like to thanks Mr. Greg Franks for helping us with the purchase of   our new home. Greg and his team were very prompt, detailed, professional,   timely and organized. The timeline he laid out allowed us to gather the   needed document and submit them without delay to our closing. He also   provided weekly updates of our closing process. Not only did Greg keep us up   to date on our loan, he also offered tidbits of information via email which   provided keen insight to the do's and don't when purchasing a home. Thanks   again Greg for all you help!

Service provided
  Closed purchase loan

Street address
  213 Chateau Ave, Kennedale, TX 76060

Year
  2016


He was completely knowledgeable of the entire process. They were very fast at processing the loan. All staff members were courteous and keep you completely in the loop so you are aware of what is going on at all times.

Timothy J.

Great guy, extremely helpful in my search for a home and very patient. Very informative and had good ideas.   I definitely will recommend Greg to others!

Sharon S.

When my husband and I had any questions that needed to be answered,  Greg was always kind enough to take time to make sure we got the answers we were looking for.

Laurel S.

I closed a refinance on my home with Greg Franks and he was always working to make sure I received everything he discussed with me.  End result, I felt like I was treated fairly because of Greg.  I would use him again.

Edward N.

Fantastic to work with, very thorough, answers questions in detail whenever needed. Ensures understanding of the entire process. Made purchasing my home a terrific experience.

Heather H.

As first time home buyers, we had dozens of questions, many of which were probably really ridiculous, but Greg answered every question with patience and care, reassuring us all the while that he had our backs and would ensure that we got the best possible rate. I knew that I could call or text him day/night and get a timely, thoughtful response. The ability to conduct most of the transaction electronically was a huge bonus for me and my husband because of our busy work schedules.

Jessica S. and Matt S.

Greg is THE best lender I have ever worked with!! He made the process seamless and has always been prompt in his response time. I would highly recommend him to anyone looking for a new loan or even a refinance, both of which we have done through him.

Pia S.

As a first-time home-buyer who had no clue about the first thing about buying a house, Greg was a great help.  He was very prompt to return emails and phone calls.  He was able to tell me all about the different loan programs I could qualify for based on our information.  I never once felt overwhelmed about if we could afford a house because he was able to find the best loan program for us.  He gathered all of our information and processed it for the loan company; I don't even know where to start to do that on our own.  He was very helpful throughout the whole process and is still available to answer questions that might arise.  I would definitely recommend him to anyone considering buying a house and will definitely use him again next time we move.

Stacey W. and Spencer W.

Working with Greg was nothing but great! Ask Greg a question and he can answer it... no problems. Friendly and honest. Even after closing, I gave him a call for more questions and he was there to answer them.

William B.

Greg Franks is a consummate mortgage professional and a genuinely nice guy!  I recommend Greg to my real estate clients.  I know he will consider all their options and find the most affordable program to suit their needs.  I relax when clients work with Greg.  I know they will be treated professionally and courteously.  His attention to detail and superior service in keeping all parties informed during the process has made him a valuable partner in my efforts to help families and investor meet their goals in property ownership.  I recommend him in the highest terms.

Michael Dryden, REALTOR, RE/MAX Heritage

Mr. Franks went above and beyond in helping my wife and I to get into our new home. Every step of the process he would call us and let of know what was going on and what our next step would be. Any time we ever had a question he would get right back to us with an answer we could understand. And we had a lot of questions. I would highly recommend to anyone to use his services.

James H.


Greg Franks was able to work with us when other lenders couldn't. He did everything thing he could to make sure we got the house we wanted. He was fast and friendly. I would highly recommend him!

Michael E.

Greg was very knowledgable and made the process of a new home purchase very easy. We appreciated his communication and feedback with questions or concerns we had. He also made what can be a cumbersome process seem very effortless. His integrity and sense of urgency was important as there were many deadlines that needed to be met.


Andrew N.

We worked with Greg on both our initial purchase in 2010 and our refi that closed in January 2016. We found Greg to be very knowledgeable, professional, responsive and easy to work with.

The entire process was streamlined and couldn't have been easier for us. We had many questions/concerns along the way and he patiently answered them all to our satisfaction. We would highly recommend his services.

Kendall W.

Greg Franks was very friendly, super helpful, and always available to answer   questions or be of service. As first-time home buyers, we were a little unsure of the loan process and necessary steps to purchase our house, but Greg really helped us through every step of the way and was a pleasure to work with. We definitely recommend him!

Julianne M.

Exceeds expectations with a great team and excellent communication
Due to issues outside my control (and Greg's) my closing ended up being a little "messy" for lack of a better word.  As we tried to work through the issues and work towards closing Greg and his team did an excellent job of patiently keeping me informed and staying on top of all issues that required attention.  Whenever I had a question or needed Greg or his team to step in and assist he was always right on top of it and did an excellent job of working issues and ensuring when it was time to close that we did.  I do highly recommend Greg and his team, they're great to work with.